HOMEWith the continuous expansion of our company's business, we are now seeking multiple international freight customer service personnel to join our team. This position requires candidates to have a deep understanding of foreign trade import and export business, familiar with freight forwarding operation procedures and market price trends. In terms of customer maintenance, candidates need to demonstrate outstanding professional abilities, including but not limited to regular communication with customers, understanding and predicting customer needs, providing customized solutions to enhance customer satisfaction, and timely resolving customer issues to maintain good customer relationships. We are looking for professionals with excellent quality, rigorous work, hard work, and a strong sense of career. They should possess outstanding communication skills and innovative public relations abilities. For candidates with experience in the international freight forwarding industry and customer management, we will give priority consideration.
Professional requirements:
Deeply understand customer needs, provide personalized service solutions, and enhance customer satisfaction.
Regularly communicate with customers, proactively identify and resolve potential issues, and maintain and deepen customer relationships.
Capable of effectively managing customer information and feedback, ensuring continuous improvement in service quality.
Ability to solve complex customer problems and respond quickly to customer needs while ensuring service quality.
Strong sense of professional ethics and responsibility, ensuring the security and privacy of customer information.
Workplace and welfare benefits:
Xintiandi Business Apartment Building in Huzhou City
Basic salary+high commission
Five insurances and one fund
Weekend weekends off
A stable salary system
We value the contribution of every employee and are committed to providing opportunities for team members to grow and develop. If you aspire to develop your career in an environment full of challenges and opportunities, while being passionate and professional in customer maintenance, welcome to join our team.
